bji99's Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how bji99 collects, uses, and keeps your information secure.
Our Privacy Policy
Introduction and Scope
bji99 is a trusted online gaming platform for users in Bangladesh. This privacy policy ("Policy") applies to the bji99.cam website and all related services. This policy tells you what types of information we collect, how we use that information, when we share it with third parties, and what your rights are.
When you register on the bji99 platform, play games, or use any of our services, you consent to this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us for assistance.
This policy may be updated from time to time. In the case of important changes, we will notify you by email or through a notice on the platform.
Information We Collect
bji99 collects various types of information in order to provide the best possible service to its users. This information is divided into the following categories:
2.1 Personally Identifiable Information
Information we collect during registration and account verification:
- Full name
- Date of birth (for age verification)
- Email address
- National ID card or other government-issued identity document details
- Current address
2.2 Financial Information
Information collected for the purpose of processing transactions:
- bKash, Nagad, Rocket, or Upay account number (for verification)
- Deposit and withdrawal history
- Transaction dates and amounts
2.3 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address
- Browser type and version
- Device type and operating system
- Website visit time and session duration
- Cookie and local storage data
- Gaming activity logs
Purpose of Using Information
bji99 uses collected information only for lawful and specific purposes. We use your information for the following reasons:
3.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Ensuring login and account security
- Processing deposits, withdrawals, and bonuses
- Managing gaming activities
3.2 Security and Fraud Prevention
- Detecting and preventing unauthorized access
- Preventing financial fraud and money laundering (AML)
- Detecting multiple accounts
- Preventing access by underage users (21+ verification)
3.3 Communication and Support
- Providing customer support
- Sending important account notifications
- Sending promotional information with your consent
3.4 Service Improvement
- Analyzing and improving user experience
- Resolving technical issues on the platform
- Planning the addition of new games and features
Information Sharing and Third Parties
bji99 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Information may be shared on a limited basis with payment processors, technology infrastructure providers, and game providers. These partners may only use the information to perform specific functions and are bound by strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose information in response to a court order, government investigation, or a lawful request from a law enforcement agency.
4.3 Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, you will be notified in advance.
Cookies and Tracking Technologies
bji99 uses cookies and similar technologies to operate the platform effectively.
5.1 Essential Cookies
These are necessary for the basic functioning of the platform, such as maintaining login sessions, security verification, and saving language preferences. These cookies cannot be disabled.
5.2 Analytical Cookies
These cookies help us understand how users are using the platform, which pages are visited most, and where there is room for improvement. You can disable these from your browser settings.
5.3 Functional Cookies
These cookies remember your preferences and settings so that you have an improved experience each time you log in.
Data Security Measures
bji99 applies industry-standard security measures to protect your privacy. Our security framework is as follows:
- SSL Encryption: All data transfers are encrypted using SSL/TLS technology.
- Secure Database: Sensitive information is stored in encrypted form on secured servers.
- Access Control: Only authorized personnel can access specific information.
- Regular Security Audits: The platform's security is regularly assessed and tested.
- Two-Factor Authentication: An option to provide an extra layer of protection for your account.
- Payment Security: All transactions via bKash, Nagad, Rocket, and Upay are secured.
Please note that transmitting data over the internet is not entirely risk-free. We make every effort, but we cannot guarantee complete security. Keeping your account password confidential is your own responsibility.
Data Retention Period
bji99 retains information in accordance with legal obligations and business requirements:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, information is retained for a minimum of 5 years for legal reasons.
- Transaction Records: Financial transaction information is retained for an extended period as required by law.
- Support Communications: Customer service records are retained for a reasonable period of time.
After the specified period, information is securely deleted or anonymized.
User Rights
bji99 gives its users control over their personal information. You have the following rights:
8.1 Right to Access Information
You can request a copy of the information we hold about you at any time. To do so, email us at [email protected].
8.2 Right to Correct Information
If any of your information is incorrect or outdated, you can request a correction through your account settings or via live chat.
8.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.
8.4 Opt Out of Marketing
You can stop receiving promotional emails or notifications at any time. Go to your account settings and change your notification preferences.
8.5 Data Portability
You can request that your data be exported in a common format (such as CSV). Contact us directly for this.
Privacy of Minors
bji99 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. We follow an age verification process at the time of account registration.
If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
International Data Transfers
bji99's servers and partner organizations may be located in various countries. As a result, your information may be processed and stored outside of Bangladesh. However, in such cases we ensure that your information will remain subject to the same standard of privacy and data protection.
Third-Party Websites and Links
The bji99 platform may at times have connections to third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, etc.). These providers have their own privacy policies which are outside our control. We recommend that you read the privacy policy of each service.
Policy Changes and Updates
bji99 reserves the right to amend this privacy policy as needed. In the case of important changes:
- The "Last Updated" date at the top of the page will be changed.
- A notification will be sent to registered users by email.
- A prominent notice will be displayed on the platform.
If you continue to use the platform after the changes, it will be assumed that you have accepted the revised policy.
Contact Us
For any privacy-related questions
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our team will resolve your request as quickly as possible.